193-197 Warren Road

Smithfield, NSW, 2164, AU

Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer Australia wide delivery for all products in the all product range. All items are usually dispatched within 24 hours of payment. We use Australia Post Postage system for shipping and we offer a FREE Australia wide Shipping.

We accepts PayPal, Visa, Mastercard credit card and Bank Transfer payments*.

Typical delivery times expected are:
Sydney – Approximately 1-3 business days
Melbourne, Adelaide – Approximately 2-5 business days
Brisbane, Perth – Approximately 3-7 business days
All areas outside these metro locations please allow up to 8-10 business days.
Please note these time frames are estimates, and our carrier Australia Post, endeavours to meet these estimates at all times.

Our website uses SSL Encryption and all payments made on the Woolcomfort online store are processed by the PayPalPayment Gateway which is highly reliable and secure.

Once your order has been confirmed. Our production team / packing team will start work on your order straight away.

Order invoice can be download under the account.

Send us an email

Please send us a message, our friendly customer support team will get back to you as soon as possible.